Support and Service Solutions
For service and support of your machinery, Stiles has experts available 24/7 to help reduce downtime and get you back in action.
Remote Technical Support
Call us: 616-698-6615
Staffed by experienced service professionals, our call center is never closed. We field more than 45,000 requests each year, resolving 93% with just a phone call.
When you connect, we can instantly access detailed data on your machinery, perform remote diagnostics and recommend the right fix, often within minutes. If complex needs arise, we also make time to give you the support and service you need.
Field Service & Preventative Maintenance
Call us: 616-698-7500
When you need someone onsite, more than 150 Stiles Field Service Representatives—the industry’s largest factory-certified team—are ready to help.
We have five regional locations and are prepared to respond wherever you are. As trusted advisors, we are often called to service machines sold by other distributors.
Parts
Call us: 1-800-727-8780
Stiles can get the right part to you, fast—typically the same day you contact us. We maintain an extensive inventory of more than 400,000 parts. If Stiles does not stock it, we will find a way to get it to your door quickly—for any equipment manufacturer. Our fulfillment team and automated storage and retrieval system make parts available 24 hours a day, seven days a week.
Rebuild & Remanufacturing
Call us: 616-698-7500
Stiles Rebuild offers you the widest range of remanufacturing capabilities in the industry.
We rebuild critical components like glue pots, industrial electronics, spindle motors, router motor repairs, vacuum pumps and machining aggregates, providing you with remanufactured parts at a much lower price.